* Prices subject to change without notice.
   We do our best to assure accurate descriptions and prices. Occasional pricing errors may appear on the website.
   Simplastics reserves the right to cancel any orders containing pricing errors of either products or freight charges even if customer has already received an automated order confirmation from the website.
* Collect - FedEx / UPS (Please note, your rates might be higher than the rate offered by Simplastics) 
   Contact us before you select this option, if you're not sure about the rates your own accounts has, or if you’re    not familiar with Dimensional Shipping
TERMS: Net 30 days with approved credit. Prices are F.O.B. Shipping Point

LATE PAYMENT: In the event Simplastics is required to begin collection efforts against Buyer over Buyer's failure to pay the balance due as agreed upon, 
Buyer will be obligated to pay Sellers attorney's fees and costs as well as interest at the monthly rate of 1-1/2% from the date the balance due was payable, 
including but not limited to any costs and attorney fees incurred in litigation.
Simplastics will charge past due invoices to credit card on file if available before commencing collection action.
LEGAL: All transactions are governed by the laws of the State of Florida. 
MINIMUM ORDER: One carton of any item. 
BROKEN CARTON POLICY: Simplastics does not sell partial cartons.
HANDLING CHARGE: Orders under $60.00 (excluding freight & tax) are subject to a $10.00 handling charge 
DISCREPANCIES: Will not be honored after 30 days from the invoice date for terms, delivery fees, prices or allowances.
SALES TAX (Florida): Simplastics collects sales tax on taxable purchases within the State of Florida. 
SALES TAX (Outside Florida): Purchases by out of State of Florida buyers are governed by Sales Tax laws in their respective Jurisdictions. 
Payment of Sales Tax via "Self-Assessing" is the sole responsibility of the purchaser. 
SALES TAX EXEMPT Simplastics encourages buyers who are tax exempt to email their exemption certificates to     salestax[at]simplastics.com
TERRITOY RESTRICTIONS: Contact us regarding Shipping to Alaska or Hawaii.
INTERNATIONAL ORDERS:  Minimum Orders $750 USD (Not including Freight)
TRUCK ORDERS: Receiver MUST count all cartons and inspect for damage BEFORE signing and accepting the truck line's BOL (bill of lading)
If you notice a shortage or damage, it is the receiver's responsibility to NOTE the shortage or damage on the CARRIER'S copy of the freight paperwork. 

FREIGHT COLLECT: Corporate Customers may use their own freight accounts (subject to verification), including but not limited to FedEx, UPS and any truck lines that service both pickup and delivery addresses.  NOTE !!!  By selecting SHIP COLLECT you're confirming you understand that you will be billed directly by the carrier based on YOUR OWN negotiated rate, NOT that of Simplastics. (Note that it is possible and likely your rates are higher than those being offered to you on the Simplastics website)

Customers who refuse paying their freight bills or provide an incorrect or invalid account number or incorrect address, therefore reverting billing back to Simplastics, will be billed for the freight as well as any associated fees billed to Simplastics by that carrier.

FREIGHT SERVICES: Any additional services (i.e. inside delivery, hydraulic lift gate service, rescheduling of delivery or driver being held at destination for over 30 minutes) , are services that will be billed to the customer (ABOVE what was quoted by Simplastics), unless these services were included in the freight quote before shipping. 
FREIGHT REDELIVERY REQUESTS:  Any unauthorized services requested by the customer directly from driver or carrier such as inside delivery, 
lift gate service, delivery to a different location or a future delivery which are subsequently billed to Simplastics.com will be automatically billed to customer's credit card and invoiced separately. 
FREIGHT INFORMATION: Where no special instructions are specified, Simplastics will exercise its best
judgment in as far as the type of carrier and routing but will accept no liability for shipping charges incurred. Freight and delivery estimates are available by calling 1-800-966-9090 during business hours 09:00 - 17:30 M-F (EST)
SHIPPING WEIGHTS, when furnished on quotation, or advanced packaging data are carefully calculated, but not guaranteed. 

PRODUCT RETURNS
:

  • Must be made within 30 days from date of purchase.
  • All returns must have prior written authorization issued by Simplastics.
  • All Returned goods MUST be in their original packaging, unused, unmounter, undamaged and in saleable condition.
  • Returned goods are subject to a 25% restock charge.
  • All freight on returned goods must be prepaid by the shipper unless prior written arrangements have been made by Simplastics.
  • In the event a customer needs Simplastics' assistance with shipping returned product and Simplastics generates call tags, the cost of the freight would be deducted from the credit amount
  • Items specifically manufactured for special orders are NOT returnable for credit.
  • Items shipped to destinations outside the US, are not returnable for credit.
    RETURN OF MOBILE UNITS:  Simplastics cannot accept returns of mobile units. Mobile units are considered Special Orders as holes to accommodate casters, need to be drilled once orders are received. 
  • DAMAGED GOODS: Instruct your drayman not to accept goods from the Transportation Company unless the goods are in perfect condition and the number of pieces according to the delivery receipt has been verified. If any damage is discovered, make the proper notations on the receipt BEFORE signing it. All claims may be rejected if notice not given within 15 days per I.C.C. Rule.

CONCEALED DAMAGE: Should the damage not be discovered until after the goods are unpacked, it should be reported at once to the respective carrier agent who will make an inspection and will grant a "concealed damage" notation. This report must be made to the Agent of delivering carrier immediately upon delivery. UNLESS this is done, all goods replaced or repaired on account of damage must be at your expense. We cannot be held responsible for the carelessness or negligence of the Transportation Company and its employees as the goods leave our place of business and are signed for by the Transportation Company "in perfect condition."

REPORTING DAMAGE:   send photos along with order number to damage[at]Simplastics.com  specify what part number(s) the photos are representing.

ORDER CANCELLATION: Will not be accepted without the written authorization from Simplastics.
Cancellation of orders already scheduled or in process may be accepted, subject to charge for expenses incurred as a result of the cancellation.
Cancelled orders that were paid with credit cards or Paypal, will be refunded (minus the unretrievable credit card fees).
LIMITED WARRANTY: Simplastics warrants that the product contained herein will be free from defects in material or 
workmanship for a period of one year from the date of purchase. If the product fails to function because of defects in material or workmanship within that period of time, and is used to fulfill the purpose for which it is designed, consistent with normal usage,
Simplastics, at its option, will repair or replace the unit, provided it is returned to Simplastics with proof of purchase, postage prepaid.
REASONABLE VARIATIONS in the precise electrostatic properties of the compounds described may be materially affected by the molding techniques applied and by the size and shape of the item molded. No assurance can be implied that all molded articles will have the same properties as those listed. It is the user's responsibility to determine that all Conductive bins, containers and metal products meet all specifications required before intended use and 
assumes all risks related to such determination and usage.
SAFETY OF YOUR FINANCIAL DATA:   Please do NOT transmist any Credit Card Data via the Online-Chat feature of the website. That feature is NOT designed for that purpose and is NOT secure.

Clients We Support: